Frequently Asked Questions

Everything you need to know about shopping at Seabra Foods.

How do you ensure the freshness of your grocery products?

We source our products daily and use specialized climate-controlled packaging for all perishable items to ensure they arrive at your door at peak freshness.

What is your policy on returning food items?

Due to safety regulations, we cannot accept returns on perishable food. However, if an item is damaged or incorrect, please contact us within 24 hours for a full refund or replacement.

Do you offer international shipping for specialty products?

Currently, we ship to all 50 U.S. states. Certain specialty dry goods may be eligible for international shipping depending on your location and local customs regulations.

How can I track my grocery delivery?

Once your order is dispatched, you will receive an email with a tracking link. You can also monitor your delivery status in real-time through the 'My Orders' section of your account.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I modify or cancel my order after it has been placed?

To ensure rapid delivery, we begin processing orders immediately. You may cancel or modify your order within 30 minutes of placement by contacting our support team.